Sunday 24 September 2017
Newquay Council Cornwall

Frequently Asked Questions

I have been overcharged by 'Parking Eye' at Fistral Beach Car Park. What can I do?

This issue has come up a lot recently. The Car Park land is not owned by Newquay Town Council and so unfortunately we do not have any legal right to interfere with these matters. The Parking Eye system operates using a camera photographing your car registration details as it enters and leaves the car park. This means you need to have left by the time the ticket is due to end. You will be fined for leaving after your alloted time is up. Unfortunately there is no leeway when it comes to this. The best course of action to take is to contact Parking Eye directly by emailing them at This email address is being protected from spambots. You need JavaScript enabled to view it.. Or if you'd like to appeal a fine you can e-mail them at This email address is being protected from spambots. You need JavaScript enabled to view it.. We also recommend contacting Cornwall Council's Roads, Transport and Parking office on 0300 1234 222.

I would like to put in a request for a Memorial Bench/Plaque. How can I go about this?

Requests for Memorials are dealt with by Cornwall Council. Should you have a request you can contact Sam Brett at Cornwall Council by Telephone on 0300 1234 202.  

I have an issue with your Public Toilets. Who can I contact?

Please email This email address is being protected from spambots. You need JavaScript enabled to view it. if you wish to report a fault/damage/cleanliness issues .

I would like to book the Killacourt. How would I do this?

We receive a fair amount of bookings for the Killacourt so we advise you to register your interest well in advance of the date and time you wish to have. To do this you can contact us via e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. or by telephone on 01637 878388. We can then send you a booking form. It would also be beneficial if you could inform us as to whether you require the band stand. Along with the form we would also require you to produce a Risk Assessment and a copy of your Public Liability insurance for the event. You can send these to us by e-mail also if that is preferable. Feel free to contact us with any queries.